Donator

Privacy Policy

Donator respects your privacy and is committed to protecting your personal data. This notice explains how we handle your data when you visit our website, your privacy rights, and how the law protects you.

1. Important Information

Purpose This notice explains how Donator SRL and its divisions collect and process your data through our websites when you purchase a product or service.

This website is not intended for children. We encourage minors to consult with their parents or legal guardians before submitting any information.

Controller Donator SRL is responsible for your data (referred to as "we", "us", or "our" in this notice).

Contact Details Data Privacy Manager: support@donator.store

You can complain to the Information Commissioner's Office (ICO) anytime. However, we would appreciate addressing your concerns first, so please contact us.

Changes to This Notice This version was last updated on 11 February 2024. Please inform us if your personal data changes during your relationship with us.

Third-Party Links Our website may include links to third-party websites, plug-ins, and applications. We do not control these and are not responsible for their privacy policies. Please read their privacy notices.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. It does not include anonymous data.

We may collect, use, store, and transfer different kinds of personal data about you:

  • Identity Data: First name, last name, and username or similar identifier.
  • Contact Data: Billing address, delivery address, email address, and phone numbers.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased.
  • Technical Data: IP address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Username and password, purchases or orders made by you, and any account preferences.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect Special Categories of Personal Data about you.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including:

  • Direct interactions: Filling in forms or corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions: When you interact with our website, we may automatically collect Technical Data.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Purposes for Which We Will Use Your Personal Data We have set out below a description of all the ways we plan to use your personal data and the legal bases we rely on to do so. We have also identified our legitimate interests where appropriate.

Purpose/Activity Type of Data Lawful Basis for Processing Including Basis of Legitimate Interest
To register you as a new customer (a) Identity(b) Contact Performance of a contract with you
To process and deliver your order including: (a) Manage payments, fees, and charges (b) Collect and recover money owed to us (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:<br>(a) Notifying you about changes to our terms or privacy policy<br>(b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation


5. Disclosures of Your Personal Data

We may share your personal data with:

  • Internal Third Parties
  • External Third Parties
  • Specific third parties such as our Webstore partners and Amazon Web Services.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

6. International Transfers

Many of our external third parties are based outside the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

9. Your Legal Rights

You have the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent at any time.

Contact Us

If you have any questions or concerns, please contact us at support@donator.store

Thank you,
The Donator Team